The French Poste – Courier mail service – Bad VERY BAD

last day i went to send a very important document,

i asked the employee what is the best solution for such a document

she offered 4 solutions:

one was for 3 EUR another 13 EUR a 3rd one for 14 EUR and the last for 40EUR

the difference between the first and the 3 others is that for the 1st one there is no tracking.

well that’ according to the employee (who consulted with her boss who was near her)

the last one was simply fast compared to the previous 2.

well great;

i decide to send quickly ; went to get some money from the ATM machine,

then i changed my mind i decided to send slower by with tracking.

so went for the 13€ solution.

i went to the counter, another one because the first was very busy,

and i found a lady that seamed like if she was stoned, i asked her for the solution i chose,

and she consulted with the 1st lady and got me the envelop.

i put the documents filled the adress and gave her the envelop.

and then asked for a receipt, she was unable to find the scan code so she consulted with the first lady again who consulted with the boss again and then told me this is not tracked.

so basically she misinformed me; the only difference between the 3€ solution and the 13€ solution was that the first was for 100g max while the second was for 1kg.

my document weighed 40g so basically this was a complete ripoff – out of ignorance and incompetence of the post service



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